Life Matters

Lives and livelihoods depend on quality systems you will probably never see, ships, roads and railtracks on which you may never travel and distant production plants about which you've never heard.

The Lloyd's Register Group is a risk management organisation that works to enhance safety and to approve assets and systems at sea, on land and in the air. We check that assets and systems work so that people and communities around the world can get on with everyday life. We are driven by a strong sense that what we are doing matters.

These are the guiding principles that Lloyd's Register is founded upon - both as an organisation and the individuals who work here. And it's at the heart of our purpose. As a not-for-profit organisation, we are driven by safety, not money. Life Matters is how we express to the world what we stand for. It tells our clients, those travelling and the community at large that we're here with one unambiguous aim: to protect lives and the environment.

Everyone at Lloyd's Register has a part to play, whatever their role - whether they are the person who takes the call from the client, the surveyor who does the work, the administrator who types up the certificate, or the person who performs research and development. We all do something that matters. Those who join our team will too.

A diverse organisation

Our organisation is diverse, with some 6,000 employees in 240 offices worldwide. Across the Group many different languages are spoken and many cultures are represented, but our people all share a common commitment: to provide the best quality of service to our clients. Global in outlook, our operations are driven by a strong local focus with principal offices in Hong Kong, Houston and London.

The best talent

We aim to attract and retain the best talent from around the world. We like to appoint internally wherever possible and to promote movement of people across the globe. In this way, we not only increase and transfer knowledge to the benefit of our clients but we also allow our people to gain valuable experience in working in different markets and environments.

Investing in people

We are committed to investing in developing our people. We recognise that this is essential to achieving and retaining global technical leadership and to delivering benefits to our clients. In 2005/6 we increased our investment in learning, training and development activities by 10% to £5.5m. We promote individual learning both for employees and managers in technical and managerial skills and monitor each individual's development through our personal performance planning process and ongoing activity monitoring.

"I am so proud to work for Lloyd's Register"

Jin Tae Lee Principal Surveyor & Area Manager for Koje and Tongyoung, South Korea. With a PhD in naval architecture from Ulsan University, JT joined Lloyd's Register in 1988. He has been involved in developing our business in the shipbuilding, industrial and LRQA sectors in Korea and in London. While in London, he and his family travelled in Europe, developing an appreciation of the different cultures and people.

"The opportunity to move to other areas of the business and to another country for four years was an important and valuable experience in broadening my global outlook. The Lloyd's Register Group's Management Development Programme also opened my eyes to the scope of our activities and gave me the tools and confidence to manage the business and client relationships which are critical to our success. As a returning Korean 'ambassador', I look forward to leading my teams and passing on my knowledge."

"I've had the opportunity to develop my career"

Cecilia di Sciascio Finance Officer for Argentina and Uruguay. A graduate in Business Administration from the University of Buenos Aires, Cecilia joined us in 1999. We encouraged her to develop her capabilities by undertaking quality training and, in 2001, she passed the International Register of Certificated Auditors examination and qualified as a lead auditor. Now in addition to her finance and administration role, Cecilia works on many ISO 9000 audits for LRQA clients in the financial, services and insurance sectors.

"Lloyd's Register has given me the opportunity to develop my career. The knowledge I have gained in quality systems is a great contribution to my daily work and helps me to improve the service provided to clients. Our Group's People Management Programme has strengthened my organisational skills and better equipped me to deal with recruitment and problem solving."