We want you to get the most from your assessment. To make sure you do, we will visit your company twice before we can recommend approval. Before we visit, we will discuss and agree with you:


• the visit dates, start and finish times
• the assessment team
• how long the visit will last
• which parts of your business we will visit.

We will carry out and report each visit in your national language unless you request otherwise.

The links below will take you to information about the stages of our assessment process.

For information about our processes for extending, reducing, suspending or withdrawing certification, please complete the "request for information" form.

For information on our assessment process for a particular standard, visit the Standards we assess section of the site.