Enhanced service capability and support in the Americas

The Americas is a large and complex region with varying cultures, clients and priorities. The introduction of geographically and functionally dedicated hubs will ensure continued service excellence and advice can be provided in a more effective manner as client and market priorities continue to grow within the Americas. 

From 1 July 2016, Lloyd’s Register in the Americas will be launching a significantly enhanced approach to the service it provides to its clients across the region. LR recognises that the services we provide needs to be tailored to the specific needs of clients and stakeholders and delivered in an efficient and timely manner. From attendance onboard ship to operational advice and consultancy support in achieving business targets, LR will be able to provide ever quicker and effective support.

Americas mapAccordingly Lloyd’s Register in the Americas will be moving to provide a dedicated service delivery, client support and business development network centred on five operational areas (pictured right).

In each area, dedicated operations, client support and business development hub personnel will now be responsible for your day-to-day service delivery needs, operational client support activities or on hand to discuss your business development requirements.

In addition, as part of a global initiative to better support our clients operational needs, LR will be launching a global network of technical helpdesks which will offer an ‘always available’ service, day or night – supplying answers to your technical questions quickly, and usually in no more than one working day.

For all your business development needs you can now contact our dedicated Business Development team on +1 281 646 6203 or Americas-BD@lr.org. For ‘always available’ technical support, please contact LR's dedicated Technical Helpdesk.

Contact details for our five area teams are as follows:

North America West
T +1 604 985 0477
E americas.naw@lr.org

North America Northeast
T +1 905 631 9420
E americas.nane@lr.org

North America Southeast
T +1 954 236 3322
E americas.nase@lr.org

Central & South America North
T +507 211 2711
E americas.csan@lr.org

South America South
T +55 21 3523 0018
E americas.sas@lr.org