Supporting safer bridge design with ferry operator Scandlines

Scandlines commissioned two new ferries to operate on a challenging route with high traffic density, shallow waters, strong currents, and berthing at a small port. They asked LR to review and revise the proposed bridge layout in line with human factors and ergonomic best practice to minimise the impact of these operational risks.

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We assessed the bridge design by analysing task criticality, human error, and reach and sightlines from the bridge consoles, and we also assessed the information provided on board, to understand how well the bridge operators were supported in the safe and effective performance of their duties.

In addition, we reviewed proposed voice and tone bridge alarms for appropriateness and provided guidance on using digital and analogue displays. As a result of the work, the bridge design was optimised for the intended route and operations. The equipment layout and design meant that safety and efficiency were maximised at turnaround and provided assurance that operationally critical tasks were supported.

Improving navigational decision-making Owen Sound Transportation Co., a Canadian ropax ferry operator on the Great Lakes, asked LR to investigate navigational decision-making for its fleet, to better understand how vessel navigation decisions were made and supported within the organisation.

We facilitated two one-day workshops with senior ship and shore staff. These provided insight into the perceived threats and hazards that potentially affect navigational decision-making and safe vessel operation. The workshops identified existing positive attributes within the organisation and opportunities for improvement.

The client reported that the project clearly identified directions for new initiatives to improve navigational decision-making and address wider organisational challenges.