Our second most successful QHSE (Quality, health, safety and environmental) training course provided is our 5 Why event investigation workshop. These courses have had thousands of students reach a higher level of internal investigator competency since the course started 11 years ago. The course has evolved over the years to its consistent 95% attendee approval rating.
Who should attend?
The training audience includes all personnel as anyone can be responsible for investigating minor to major events that occur in your organization.
Depending on the number of employees you need to provide this training to, it is highly recommended that the training is customised to your company's requirements, terminology, forms, etc. to more effectively ensure your valuable employees are learning your company's approach and methodology. The cost of the customised course can be minimal when compared to the number of employees you need to train.
Content and aims
The teams will perform industry incident investigations as they move through the process of gathering evidence and providing findings as part of their management debrief where they are put through the test of justifying their findings. While this course is effective in its generic form, it will provide the best value to attendees and your company through integration of your investigation program, terminology and implementation requirements.
This course incorporates the use of the '5 WHY' methodology as it is by far the easiest to implement throughout an organization. The majority of investigations occur at a lower level. It only makes sense to increase the valuable determinations from these investigations. Many of our clients have the students investigate incidents that have occurred in their own organization to really give it a sense of ownership. This training has been added successfully to may induction programs.
The workshop utilizes an open learning atmosphere, making use of a combination of lectures, interactive discussion, hands-on activities, video, workshop exercises and testing to ensure optimum learning. The maximum number of delegates for a course is 15, while 12 is optimal per class as per international training best practice for this type of course.
|Principles of investigations
|Hazard identification and mitigation
|Data gathering and processing
|'5 WHY' data analyzing methodology
|Effective findings writing
|Remedial work plan
Participants receive a Lloyd's Register certificate of completion, if they successfully fulfil the training requirements.
The course is conducted over a two-day period.