LRQA

About us

About LRQA and the global service we provide to our clients

"We were impressed that LRQA seemed to really understand the kind of business we were, from the beginning. They understood what we wanted was a system that was not only ISO 9001 compliant, but was also relevant to our organisation." David Miller, Business Excellence Manager, Vertex

The challenge ahead

In an ever changing world, it is vital that businesses stay competitive. Change is rapid and even the most dynamic organisations can find it hard to stay ahead. What gives your business the confidence to deliver what it promises to clients and stakeholders?

How we can help

At LRQA, we are aware of the challenges you face and we have developed a new approach to assessing management systems that are crucial to meeting objectives, improving competitiveness, controlling risks and helping you deliver on your promises. We call it Business Assurance.

Our Business Assurance approach

Business Assurance LRQA’s Business Assurance helps you manage your systems and risks to improve and protect the current and future performance of your organisation. Further, LRQA’s Business Assurance risk based approach allows us to tailor the assessment according to the maturity of the clients systems.

Independent and Impartial

The markets served by LRQA value our services for their integrity. Critical to this is the need to recognise any potential conflicts of interest in the services provided and to take action to ensure these do not adversely impact on the impartiality, independence and objectivity our actions.

As part of its on-going commitment to impartiality, the top management of LRQA has requested its independent advisory board, the LRQA General Technical Committee, to undertake the role of impartiality committee. LRQA routinely identifies and analyses the possibilities for conflict of interest arising from its relationships and the delivery of its assessment, verification and certification services. Where threats of impartiality are identified the provisions to eliminate or minimize such threats are documented along with data demonstrating their on-going effectiveness. These are made available to the LRQA GTC for consideration as part of their periodic review of the impartiality of the audit, certification and decision making processes of LRQA.