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Find out more about this training course

You need this if...

  • You are an executive leader and/or senior manager and/or management representative and/or management systems practitioner and/or management systems auditor and/or process manager.
  • You want to learn how to implement the requirements of ISO 9001:2015.

You will learn...

  • The concepts and requirements defined in ISO 9001:2015.
  • The underlying principles concerning Organizational Context, Leadership, Process Approach, and  risk-based thinking.
  • To recognise what is meant by leadership and top management in terms of management systems.
  • The specific top management requirements defined in management system standards that are based on Annex SL, e.g. ISO 9001 for Quality management systems and how these requirements may be addressed.
  • The responsibilities, authorities and accountabilities related to leadership and management roles within organizations and the wider role of leaders within the business.
  • The common risk-based requirements for a management system as defined in the management system standards that are based on Annex SL, e.g. ISO 9001:2015 - Quality management system requirements and how they may be addressed.
  • The high-level risk management structure and associated requirements as defined in ISO 31000:2009 Risk management principles and guidelines, and how these may be used to demonstrate conformity with a quality management system standard.
  • The requirements concerning “Context of the organization” as defined in the management system standards that are based on Annex SL- ISO 9001:2015.
  • How requirements for context of the organization may be addressed and how they may be demonstrated.
  • The interrelationships between organization context and risk and opportunity identification, and explain why effective communication is essential in ensuring the management system is aligned with the business environment.
  • How to define a process and standardise it with respect to an understanding of what aspects are key to the specific requirements of interested parties.
  • Where in a process key measures are located and their role in enabling performance evaluation and fulfilment of intended management system outcomes.
  • The documentation requirements based on ISO 9001:2015.

You will need...

Ideally you will have an appreciation of at least one Annex SL based Quality management system standard, e.g. ISO 9001:2015.

Your future development

Tutored Audits (coached live audit at your company)

Course length

Five days.

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Course Type

  • Public
  • In-house

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