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IC Well visualisation software

Support and downloads.

Static image of video header - kinetic network visualisation with data associated with nodes.

Support

Included in your annual Maintenance & Support agreement

Updates

Access to continued future updates of the IC application such as functionality improvements and bug fixes.

User support

Via Email: icsupport@lr.org
Directly from the software feedback button
Via our Support Portal login: https://softwaresupport.lr.org/hc/en-us

24 Hour Technical support numbers
Asia and Americas: +1-713-489-3995
Europe and Africa: +44-203-608-8024

Downloads

Login to download the latest version of IC: https://ic-downloads.digitalproducts.group.

Updates

We aim to release updates to our software regularly. For more information about what is included in our support and maintenance then please contact matthew.lee@lr.org.

  • IC 2019 update 3 (released September 2020)

    Released after COVID lockdown was phased out in the UK, update 3 was released with a large volume of improvements.  It contains additional options for sorting lists throughout IC along with the expansion of Interpretations, improving user workflows.  Performance improvements for the petrel link, maps and grids speed up common workflows.

  • IC 2019 update 2 (released December 2019)

    Update 2 contains improvements to chart editing and map resources as well as continued improvements for zonal analysis bubbles on maps provigind higher resolution options.  Improved reporting and data browsing options were also included.

  • IC 2019 update 1 (released August 2019)

    Improved StrataBugs link for new database support and advanced zonal analysis options for map bubbles and improved PDF printer quality and additional spotfire export options.

  • IC 2019 (released May 2019)

    Updated security for your database and simplified generation of new SQL Server databases.  New DLIS loader and array visualisation alongside improved stratigraphic integration with ties were included.

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