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QMS Auditor/Lead Auditor.

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You need this course if...

  • You want to audit Quality Management Systems against ISO 9001 requirements
  • You are an Auditor or Quality System Manager and want to add to your credibility with a widely accepted qualification issued by an UKAS approved certification body.

You will learn...

  • The purpose of an environmental management system and the business and societal benefits of improving environmental performance
  • The Plan-Do-Check-Act framework with regards to ISO 14001
  • The interrelationship between management responsibility, the context of the organization, environmental policy, environmental planning, implementation of policy, operational control, checking of performance, management review and continual improvement
  • Essential terminology to help you interpret and audit ISO 14001 requirements defined in ISO 14001
  • The difference between compliance obligations and conformance with ISO 14001
  • To plan and conduct an interview with top management
  • How to plan, conduct, report and follow up an audit of an environmental management system to establish conformity (or otherwise) with ISO 14001 and in accordance with ISO 19011 (and ISO 17021 where appropriate)
  • To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team
  • To prepare thoroughly for an audit and produce checklists (including process based checklists)
  • The contribution that audits make to the effectiveness of a management system
  • That auditing for conformity can improve the stability and robustness of management systems
  • The roles and responsibilities of an auditor and lead auditor
  • To gather objective evidence through observation, interviewing and reviewing documentation
  • To report findings accurately against the requirements of ISO 14001, write and grade nonconformity reports and evaluate proposals for corrective action
  • The certification requirements to become a registered auditor/lead auditor with IRCA.

You will need...

  • Knowledge and understanding of ISO 9001 and experience in auditing
  • Ideally, to have attended our Introduction to ISO 9001 course
  • To understand the basics of how organisations work and the role of top management
  • To have good knowledge of ISO 9001 and possess knowledge of these quality management principles and concepts: the Plan, Do, Check, Act (PDCA) cycle
  • The relationship between quality management and customer satisfaction
  • Commonly used quality management terms and definitions and the seven Quality Management Principles as given in ISO 9000
  • The process approach used in quality management
  • The Model of a Process Based Quality Management System
  • The structure and content of ISO 9001
  • To complete approximately 2 hours of pre-course work prior to attending the course.

Your future development

Course length

Four days.

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