Explaining the role of leadership in ISO 9001
The high level structure, common to all new and revised ISO standards, helps top management to align their quality management system with its organisation’s strategy and objectives.
Directed Australia: Achieving business success with ISO certifications
Directed Australia is a leading automotive and consumer electronics solutions supplier and developer.
Blue Dart puts customer satisfaction first with ISO 9001 certification
Blue Dart was eager to see what benefits ISO 9001:2015 could deliver as the organisation had over 20 years’ experience of working with ISO management system standards
The importance of context in ISO 9001
Understanding the context of an organisation is a fundamental element of Annex SL – the high level structure that is common to all new and revised ISO standards, including ISO 9001.
Drive performance using a process approach
A process approach is part of Annex SL, the high level structure that is common to all new and revised ISO management system standards, including ISO 9001.