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Contact us about training courses
Book now View dates & locations

Prices from

RM3800.00


Course Type

  • Public
  • In-house

Course length

5 days

You need this course if...

  • You want to audit Quality Management Systems against ISO 9001 requirements
  • You are an Auditor or Quality System Manager and want to add to your credibility with a widely accepted qualification issued by an UKAS approved certification body.

You will learn...

  • The purpose of a QMS and the ISO 9001 principles of quality management

  • Essential definitions to help you interpret and audit ISO 9001 requirements

  • To analyse ISO 9001 clauses and suggest examples of evidence that would show conformance with these requirements

  • The roles and responsibilities of an auditor and lead auditor

  • To plan and conduct an interview with top management and evaluate an organisation’s quality policy and objectives

  • To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team

  • How to audit processes for conformance and effectiveness, including any specific quality objectives

  • To prepare thoroughly for audit and produce process based checklists

  • To gather objective evidence through observation, interviewing and reviewing documentation

  • How to evaluate objective evidence and correctly identify conformance and non-conformance with requirements

  • To report findings accurately against requirements of ISO 9001, write and grade non-conformity reports and evaluate proposals for corrective action

  • How to relate your audit findings to the policy and objectives of the organisation and present your overall evaluation to top management.

You will need...

  • Knowledge and understanding of ISO 9001 and experience in auditing
  • Ideally, to have attended our Introduction to ISO 9001 course
  • To understand the basics of how organisations work and the role of top management
  • To have good knowledge of ISO 9001 and possess knowledge of these quality management principles and concepts: the Plan, Do, Check, Act (PDCA) cycle
  • The relationship between quality management and customer satisfaction
  • Commonly used quality management terms and definitions and the seven Quality Management Principles as given in ISO 9000
  • The process approach used in quality management
  • The Model of a Process Based Quality Management System
  • The structure and content of ISO 9001
  • To complete approximately 2 hours of pre-course work prior to attending the course.

Your future development

Book now View dates & locations

Prices from

RM3800.00


Course Type

  • Public
  • In-house

Course length

5 days

Face To Face

Delivered by one of our expert trainers who facilitate participation and discussion.

16 Mar - 20 Mar 2020

Kuala Lumpur

  • MYR 3800.00 excluding tax

20 Apr - 24 Apr 2020

Kuala Lumpur

  • MYR 3800.00 excluding tax

18 May - 22 May 2020

Kuala Lumpur

  • MYR 3800.00 excluding tax

22 Jun - 26 Jun 2020

Kuala Lumpur

  • MYR 3800.00 excluding tax
Contact us about training courses

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