You need this course if...
You want to improve your organisation’s approach to developing and using performance measurement.
You will learn...
- What the key elements of performance measurement are and why we need to measure performance
- To review and assess the maturity and effectiveness of your current measurement approaches
- How to select a high level set of balanced measures for your organisation
- How to design effective measures and metrics for use at any level in an organisation
- Report results effectively and use them to prioritise decisions and actions for improvement.