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TECHNOLOGY SERVICE MANAGEMENT SYSTEM (ITSMS)

ISO 20000 Awareness.

Find out more about this training course

You need this course if...

  • You want an understanding of ISO 20000 and Information Technology Service Management Systems (ITSMS)
  • You are a manager responsible for integrating IT service management activities into your management systems

You will learn...

  • The background to the development of ISO 20000
  • The value of an effective ITSMS and its contribution to your business
  • The purpose and intent of ISO 20000 and its relationship to other standards
  • How to plan the development of an ITSMS

You will need...

  • No previous experience or training in ISO 20000

Your future development...

Course length...

One day

In-company...

This course can be delivered as an in-company event.

There are no dates available for this course at the moment. Get in touch with our team to request booking on the next date.

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