DRIVE IMPROVEMENT

You are seeking to more effectively use the corrective and preventive processes to drive improvement within your organisation.

• The correct definitions of corrective and preventive action and how and when they are applicable
• What management controls are and their contribution to effective preventive action
• To use a structured approach to address problems in your organisation including the 8D approach
• How to select and apply appropriate tools and techniques to problem-solving and improvement
• To assess how effective your corrective and preventive action has been.

• Experience of working in the food packaging manufacturing sector
• Knowledge of HACCP principles.