The auditors were brilliant – flexible with terms of reference and timings to speak to people in the business.
QHSE Lead, PDMS Group
What is a remote audit?
Our remote auditing service allows our technical experts to review documentation, conduct interviews and site tours using technology. Remote audits maintain the high standards of on-site audits while offering flexibility for businesses. They can be co-witnessed by multiple stakeholders within your business, who can also interact with auditors via a live stream.
Contact us to learn more about remote ISO certification and training.
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What are the benefits?
Fast & Flexible
- Audit dates can be agreed delivered quickly, minimising any potential onsite disruption.
- Increased access to technical experts globally, with multiple stakeholder participation now possible.
Safe & Sustainable
- Reduced health and safety risks for people travelling to hazardous or hard to reach locations.
- Less travel means a smaller carbon footprint and a more environmentally friendly delivery method.
It was more sustainable and saved more time by limiting the amount I needed to travel.
Quality & Compliance, Yusen Logistics (Poland)
Excellence & Expertise
- Audit outcomes and accredited certification are maintained by robust processes and technical expertise.
- Delivered through secure, easy-to-use, online platforms to protect your information and the integrity of your audit.
The remoteness did not detract from the level of depth of auditing delivered. It felt much like any other audit.
Process Assurance Consultant, Comms-care LTD
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How does it work?
Step 1: Planning
Our team will have a conversation with you to understand your requirements and technology requirements to make sure we take the right approach for your remote audit.
Step 2: Test
If necessary, we will conduct a test with you before the audit, ensuring the smooth delivery of your audit on the day.
Step 3: Remote audit
On the agreed time and date, we will undertake the audit as planned. Using tools such as video conferencing and file and screen sharing to obtain evidence demonstrating that your management system is both compliant and effective.
Step 4: After the remote audit
We will share the outcomes and findings with you in the form of an e-report. Where a certificate of approval is issued this will follow the standard technical review process.
Step 5: Follow-up
In the event of any nonconformities being raised, wherever possible we will carry out a remote review of corrective and preventive action.
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Technology
During the audit: Our auditors are trained on several platforms, including Microsoft Teams and our own LR Remote app, which we offer for audits that include a higher degree of complexity. We are flexible with the tools we use and will work with you to choose the right application for your remote audit whilst maintaining the security and confidentiality of the data and information shared with us.
After the audit: We will only retain information that is necessary to demonstrate compliance with our independent accreditation requirements. The data is processed and stored in a secure cloud environment. Our own Operating Systems have been approved under the UK Cyber Essentials Plus scheme. Details of the security controls used by our third-party partners can be found here. -
Applicability
Our remote audits comply with relevant accreditation bodies requirements, where applicable, giving you the confidence in our ability to provide expert guidance and support.
We can provide accredited remote audits against the following standards:
Standard
Remote Audit?
Notes
ISO 9001
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 14001
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 50001
Yes
30% unless there is approval in place by the Accreditation Body
ISO 27001
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 22301
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 20000-1
Yes
Documented justification for over 30%. Does not require Accreditation Body approval in advance
ISO 55001
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 28000/ 28007
Yes
At least 50% where Stage 2 duration is at least 2 days
ISO 13485
Yes
At least 50% where Stage 2 duration is at least 2 days. Restrictions may apply if delivered in conjunction with MDSAP.
ISO 45001 / OHSAS 18001
Yes
At least 50% where Stage 2 duration is at least 2 days. The central function must be audited annually.
ISO 22000
Yes
Remote audits can be done except for Stage 2.
Other products authorised by UKAS such as NHSS, CMS etc
Yes
At least 50% where Stage 2 duration is at least 2 days
2nd Party Non-Accredited Food Sector Audits
Yes
LR has the capability to offer a range of desktop audits and remote assessments for farms, food manufacturers, warehouses and retailers.
Assessments are based on individual customers' needs.
BRCGS
Yes, restricted and in part
See current standard guidance here.
FSSC Yes
Partial remote audits can be done in special circumstances, following a Risk Assessment, for surveillance and certification renewal purposes, within the six-month postponement period.
SQF
Yes, restricted and in part
See current standard guidance here.
IFS
Yes, restricted and in part
See current standard guidance here.
AS9100 series
No
IATF 16949
No
IRIS
No
BRC
No
Digital audit
We have adopted a digital approach which means we can continue to look after your interests – helping you maintain high standards and secure your certification. This means that wherever possible, we will deliver our audits remotely, using the power of technology to make the audit as effective and efficient as possible for you. Through our unique Client Portal, we give you access to all of your audit data including audit planning and reports, certificates of approval and analysis of your audit findings which provides you with greater insight into your system.
Ready for Remote Audit? Contact our team to discuss your requirements.
Remote Assurance from Lloyd's Register
Why work with Lloyd's Register?
Deep technical and industry knowledge
Our auditors are industry experts who work with you to understand what helps your business operate at its optimum level. They apply their deep technical expertise to create long-lasting value through collaboration, delivering a greater impact on your business, your people and your customers.
Independence
We’re committed to doing things the right way to reach the highest standards and best outcomes for all, giving you confidence in our decisions every time.
Dedication to assurance
We explore every problem thoroughly with exact, analytical precision. We leave no stone unturned and no questions unanswered, to draw accurate conclusions.
Your business helps us to helps others
The profits we generate fund the Lloyd’s Register Foundation, a charity which supports science and engineering-related research, education and public engagement around everything we do. All of this helps us stand by the purpose that drives us every single day: Working together for a safer world.
