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ISO 9001 blue dart

Blue Dart puts customer satisfaction first with ISO 9001 certification.

As a premier courier and integrated air express package distribution company, Blue Dart was eager to see what benefits ISO 9001:2015 could deliver as the organization had over 20 years’ experience of working with ISO management system standards. "“For Blue Dart, excellence means to keep improving your operations for the customer. As a result of this belief, we have been working with Lloyd’s Register (LR) to deliver consistently on quality year after year.” - Aneel Gambhir, CFO, Blue Dart. Find out how a shift in audit styles impacted their customer satisfaction in a positive way.

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