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You need this course if...

  • You want to audit Quality Management Systems against ISO 9001 requirements
  • You are an Auditor or Quality System Manager and want to add to your credibility with a widely accepted qualification issued by an UKAS approved certification body.

You will learn...

  • The purpose of a QMS and the ISO 9001 principles of quality management

  • Essential definitions to help you interpret and audit ISO 9001 requirements

  • To analyze ISO 9001 clauses and suggest examples of evidence that would show conformance with these requirements

  • The roles and responsibilities of an auditor and lead auditor

  • To plan and conduct an interview with top management and evaluate an organization’s quality policy and objectives

  • To prepare an on-site audit plan that establishes effective audit trails across processes and between members of an audit team

  • How to audit processes for conformance and effectiveness, including any specific quality objectives

  • To prepare thoroughly for audit and produce process based checklists

  • To gather objective evidence through observation, interviewing and reviewing documentation

  • How to evaluate objective evidence and correctly identify conformance and non-conformance with requirements

  • To report findings accurately against requirements of ISO 9001, write and grade non-conformity reports and evaluate proposals for corrective action

  • How to relate your audit findings to the policy and objectives of the organization and present your overall evaluation to top management.

You will need...

  • Knowledge and understanding of ISO 9001 and experience in auditing
  • Ideally, to have attended our Introduction to ISO 9001 course
  • To understand the basics of how organizations work and the role of top management
  • To have good knowledge of ISO 9001 and possess knowledge of these quality management principles and concepts: the Plan, Do, Check, Act (PDCA) cycle
  • The relationship between quality management and customer satisfaction
  • Commonly used quality management terms and definitions and the seven Quality Management Principles as given in ISO 9000
  • The process approach used in quality management
  • The Model of a Process Based Quality Management System
  • The structure and content of ISO 9001
  • To complete approximately 2 hours of pre-course work prior to attending the course.

Training from LR

With Lloyd's Register, you can learn in the way that works for you. We offer courses in a range of styles, from in-house to virtual classroom. Find out more about Ascend Training Courses from Lloyd's Register. 

Your future development

Course length

Five days.

Contact us to learn more about ISO 9001:2015 certification training.

Certification with Exemplar Global

For an additional $99 USD you can also obtain an Exemplar Global Course Certification for your course.

What are the advantages of adding the Exemplar Global Certification?

With the additional Exemplar Global Course Certification, you will get access to:

  • The Exemplar Global Work Style Behavioural Assessment
  • One-Year Graduate Certification
  • Use of Exemplar Global’s brands and logo to promote your certification
  • Access to Exemplar Global Webinars and Online events
  • Access to Exemplar Global online resources, including Auditor OnLine and regular Job Board notifications
  • Access to the social community of graduates
  • An innovative, continual learning environment for learners and graduates
  • Ongoing support for an entrepreneurial career track for graduates and learners

How to add Exemplar Global Certification to your training course?

If you're booking online, you can add the option of Exemplar Global before you proceed to checkout or contact our team directly.

CQI & IRCA certified

This Lloyd's Register training course satisfies the formal training requirements stipulated by the CQI & IRCA.

CQI and IRCA certified training is mapped to a unique competency framework based on the latest skills needed by employers. As an Approved Training Partner, LR has been thoroughly assessed to ensure the highest standards.

CQI & IRCA

For more information, please visit the CQI & IRCA website

Book now View dates & locations

Prices from


Course Type

  • Public
  • In-house
  • Virtual

Course length

In-house

If you are looking for a course for four or more people, you may find our in-house option more cost-effective. Contact the team for a quote.

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