Role: Area Quality Specialist, North Europe
Tenure at LR: 12 years
Tell us about your role at LR.
I am the Area Quality Manager for North Europe. I moved from Madrid to Hamburg for my role in 2016. Being at LR has been very interesting, there are always a huge amount of challenges but many opportunities for personal growth. I will be moving to Marine & Offshore Technical Quality shortly which will be a new interesting chapter.
What qualifications or experience did you need for your role?
When I joined LR, they were asking for the Spanish equivalent to being a Naval Architect, and knowledge of the ISO standards and processes. I knew LR because of the technical background and thought it would be a great opportunity for me. I think my background has helped me a lot, particularly with Marine & Offshore because even if I am not a Surveyor, I can still visualize and understand the technical issues Surveyors face so we can communicate effectively. The technical background is also a requirement for my new role within Marine & Offshore.
Why did you join LR?
I was looking for a new challenge where I could increase my capabilities. When I saw this role advertised I thought it looked great. They were asking for someone with Quality Management experience and Process Recruitment. For me, it was a perfect fit because I had been working in those fields for the past 15 years. The move has not been a decision I have regretted.
Why have you stayed at LR?
I have been given many opportunities here. From moving countries to growing into new roles. In the last four years, I have been given new opportunities which have been fantastic. There have been new challenges and new opportunities to take on board. I was searching for an organisation that had a stable environment where I could develop my career – and here we are!
Describe a typical day at LR?
That doesn’t exist! You never know what is coming each day. My day-to-day has always been quite different. Before I was more involved in internal audits. So I would be running around, preparing for the audits, gathering information around the activities and business of the offices we were going to visit. Finally, writing the report. While doing internal audits I had to deal with anything else that would arise. However, in the last two years, I have been working on different projects altogether. My day-to-day is about developing the new processes, the new model, the contracts we need in place, working with the business streams, and then implementing all of it. I like that every day is different, it motivates me and it works.
What has been your proudest moment at LR?
The new model I presented to the Technical Assurance & Quality management was accepted. I planned a change for the department for the internal audits. It took me a while to develop it, and my manager gave me the space to present and implement the new idea, and then when it was accepted in the forum, it was a really proud moment. I had a real opportunity to develop this new model. Implementing it has been great - some of the best moments of my career.
Most interesting technical challenge?
The new model that we have developed to change the focus and perspective we do internal audit normally has been the biggest change and the biggest technical challenge that we have had in the last years. We started implementing the model in January 2020. Learning something new, incorporating and changing all the auditing into this new model has been a challenge but is for the best as it is more sustainable.
What is the best thing about working at LR?
Working with colleagues from all around the world has been really interesting. Connecting with others worldwide gives you a chance that you may not have with other companies. I really enjoy that. I also like working for a company that is not owned by shareholders, that is doing something different.