Our response to Coronavirus COVID-19
We are offering customers alternative solutions to our services where ever possible.
What is a remote audit?
Our remote auditing service allows our technical experts to review documentation, conduct interviews and site tours using technology. Remote audits maintain the high standards of on-site audits while offering flexibility for businesses. They can be co-witnessed by multiple stakeholders within your business, who can also interact with auditors via a live stream.
Contact us to learn more about remote ISO certification and training.
Anytime. Anywhere. Remote Assurance from Lloyd's Register
How does it work?
It’s fast, flexible, safe and can be delivered in a variety of ways including:
Customer-operated:
Our assessors will guide you through the process whilst you operate the equipment and we will ensure that you have everything you need for the audit.
Co-witnessed:
Our auditors will live-stream the audit directly to relevant parties within your organisation. Your own stakeholders are then able to co-witness and interact during our audit whilst keeping your travel costs to a minimum.
Whichever model of delivery you choose, the entire audit can be documented via visual recording thereby delivering transparency - and it is auditable. Pre-agreed data and information can also be sent to LR for review and analysis at various stages of the audit process.
Our auditors are trained on a number of platforms, including Microsoft Teams and our own LR Remote app, which we offer for audits that include a higher degree of complexity. We are flexible with the tools we use and will work with you to choose the right application for your remote audit.
Our remote audits comply with relevant accreditation bodies requirements, where applicable, giving you the confidence in our ability to provide expert guidance and support.
We can provide accredited remote audits against the following standards:
|
Standard |
Remote Audit? |
Notes |
|
ISO 9001 ISO 14001 ISO 50001 ISO/IEC 27001 ISO 22301 ISO/IEC 20000-1 |
Yes for all these standards. |
No restrictions (in accordance with IAF MD41) for all these standards. |
|
ISO 13485 |
Yes |
No restrictions (in accordance with IAF MD4). Restrictions may apply if delivered in conjunction with MDSAP. |
|
ISO 45001 / OHSAS 18001 |
Yes |
During the duration of the current pandemic, there are NO restrictions placed on the application of remote audit against these standards. Once the situation returns to normal, the original restrictions will be enforced. |
|
AS 9100 series |
Yes |
Only for 2020 scheduled audits, we can employ Remote audit in accordance with MD4 and the scheme imposed 30% limit has been suspended. View the IAQG Relaxations FAQ document for more information. |
|
IATF 16949 |
No |
|
|
ISO 22000 |
Yes |
Remote audits can be done in full. |
|
2nd Party Non-Accredited Food Sector Audits |
Yes |
LR has the capability to offer a range of desktop audits and remote assessments for farms, food manufacturers, warehouses and retailers.
Assessments are based around the individual customers’ needs. |
|
GFSI Standards |
No |
For more information have a look at our COVID-19 GFSI temporary audit measures page |
|
FSSC 22000 |
Yes, in part |
Partial remote audits can be done in special circumstances, following a Risk Assessment, for surveillance and certification renewal purposes, within the six-month postponement period. |
1. IAF Mandatory Documents (MD’s) can be downloaded from https://www.iaf.nu/articles/Mandatory_Documents_/38
Applicability
Our remote audits comply with relevant accreditation bodies requirements, giving you the confidence in our ability to provide expert guidance and support.
Ready for Remote Audit? Contact our team to discuss your requirements.
What are the benefits?
Remove geographical boundaries
Our remote service means that our audits can easily be delivered directly to you, whatever the circumstance. We put our expertise where it's needed at the right time - wherever you are in the world.
Save time and money while reducing disruption
Our range of real-time assessment services are delivered straight to your device thereby cutting any wait-times, increasing operational uptime and reducing the cost of travel.
Act sustainably
Remote assessment enables you to reduce your organisational carbon footprint by reducing the need for travel in relation to your assessment programme.
Identify and mitigate risk in real-time
Real-time co-witnessed or customer operated audits deliver immediate transparency to your operations worldwide. You can quickly adjust the scope to deep dive into any operational issues and manage the risk of sending workers to hazardous sites and locations, thereby mitigating any risk to your business.
Why work with Lloyd's Register?
Deep technical and industry knowledge
Our auditors are industry experts who work with you to understand what helps your business operate at its optimum level. They apply their deep technical expertise to create long-lasting value through collaboration, delivering a greater impact on your business, your people and your customers.
Independence
We’re committed to doing things the right way to reach the highest standards and best outcomes for all, giving you confidence in our decisions every time.
Dedication to assurance
We explore every problem thoroughly with exact, analytical precision. We leave no stone unturned and no questions unanswered, to draw accurate conclusions.
Your business helps us to helps others
The profits we generate fund the Lloyd’s Register Foundation, a charity which supports science and engineering-related research, education and public engagement around everything we do. All of this helps us stand by the purpose that drives us every single day: Working together for a safer world.