We’ve detected that you are using an outdated browser. This will prevent you from accessing certain features. Update browser

Find out more about this training course
Book now View dates & locations

Prices from

฿4500


Course Type

  • Public
  • In-house

Course length

1 Day

Objective

The North American automotive association AIAG (Automotive Industry Action Group) is the publisher of the CQI-Standards (“CQI” =Continuous Quality Improvement developed by AIAG's OEM and Supplier members.   AIAG Quality Steering Committee and the OESA (the Original Equipment Suppliers Association) Warranty Management Council have approved on: 1) warranty manual development and 2) No Trouble Found (NTF) reduction strategies. 

This guideline, when coupled with applicable customer specific requirements, is intended to be an industry-wide suggested approach for managing warranty processes with the consumer in mind. It is highly recommended that the entire supply chain support the implementation of CQI-14 for the full benefit and improved performance to be realized.

Results of implementation may include: warranty incident reduction, reduced warranty costs, increased efficiency of resources, higher consumer loyalty, increased vehicle residual values and a more positive industry image.

This guideline will reflect the steps that the OEM can take to help the supply chain and its own organization address warranty issues more effectively.

You need this course if...

This seminar is for all functions involve in handling, analysis and manage warranty claim and personnel in Quality Assurance, Inspection, Measuring and Test activities within organization and also Internal Auditor which need to understand topics regarding in-warranty claim Handling Process.

You will learn...

  • Establishing the baseline: Introduction to warranty
  • Consumer event and dealership activities
  • Proactive prevention: Lesson learned in pre-program activities
  • Implementing lessons learned: Advanced product quality planning (APQP)
  • Containing warranty issues: Post-start of production
  • Preventing future warranty event: Action/Solutions
  • Continuous improvement: Institutionalizing the process
  • Automotive warranty management assessment

 

You will need...

The participant should have basic knowledge or experience with handling, analysis and manage in-warranty claim.

Training from LR

With Lloyd's Register, you can learn in the way that works for you. We offer courses in a range of styles, from in-house to virtual classroom. Find out more about Ascend Training Courses from Lloyd's Register. 

Book now View dates & locations

Prices from

฿4500


Course Type

  • Public
  • In-house

Course length

1 Day

Course dates and venues

Face To Face

Delivered by one of our expert trainers who facilitate participation and discussion.

17 Sep - 18 Sep 2020

Bangkok, LR Office

  • THB 4500 excluding tax

7 Dec - 8 Dec 2020

Bangkok, LR Office

  • THB 4500 excluding tax

There are no dates available for this course at the moment. Get in touch with our team to request booking on the next date.

Find out more about this training course

Hit enter or the arrow to search Hit enter to search

Search icon

Are you looking for?