You need this course if...
- You have to solve the nonconformity found during the internal audit, from customer complaint or from daily operation.
- You want to improve the process by effectively implement the corrective action.
You will learn...
- The approaches that facilitate the corrective action including:
- the process approach
- the Plan-Do-Check-Act cycle
- risk based thinking
- evidence-based approach to decision making
- Type of problem and cause
- 5 Gens concept
- Management tools for cause analysis
- Why-why analysis technique
You will need...
No management system background required
Your future development
- QMS Lead Auditor
- See our Business Improvement courses