Role purpose: |
To provide administration support against defined procedures with some discretion over priorities of workload. Undertakes a range of administrative activities and resolves queries for internal/external clients with a type approval focus. |
Key Responsibilities: |
To Support Pre-Contract team to the meet the business objectives and KPI’s for the Global TSO. |
Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines. |
Data filing/entry in accordance with defined procedures. |
Deal with complex queries and build relationships with internal/external clients, as appropriate. |
To coach other team members, as appropriate, to achieve effective knowledge transfer and application. |
Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints. |
Book jobs into job management system. |
Provide general administration support |
Create Contract Generation for clients and internal colleagues |
Support in mailbox categorization and distribution of tasks |
Creation of Sales quotes and Contracts for clients |
Key Health & Safety Responsibilities: |
Assess the risks and work in a safe manner at all times, robustly implementing health and safety rules, instructions and systems and refuse to undertake work that compromises your safety or health. |
Report in a timely manner all incidents including near miss and safety observations (NMSO), accidents and injuries and raise any health and safety concerns with your line manager. |
Role Dimensions: | |
Number of direct reports: | 0 |
Geographic area of impact: | Asia |
Size of budget responsible for: | N/A |
Key stakeholders: | GTSO Portfolio Managers, Commercial, Service Delivery Support and P&C Contract |
Technical / Professional Qualifications / Requirements: |
Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum). |
Excellent interpersonal and team working skills. |
Proficiency in the English Language commensurate with the work |
SAP knowledge in particular Business by Design; advantageous. |
Understanding of Product Certification (Type approval and MNDE) |