For surveyor attendance requests, including remote or administrative surveys, please log in to your Client Portal. Using the portal ensures all required information is captured and your request is processed quickly and efficiently.
I have access and want to log in
I want to get access to portal
To find out more about how to book your survey via portal please watch this 1 min video.
For urgent survey requests you can use LR's emergency line.
If you experience any challenges submitting your request via the portal, you can email us at surveyrequest@lr.org. In this case, please send a separate email for each request, avoiding overlaying to a previous case, to help us process is efficiently. Requests via the portal are generally faster and easier to track.
