We have expanded its client care and response capability with a global network of Technical Helpdesks.
The helpdesks provide an ‘always available’ support system and provide an efficient and local service for client technical queries.
The new global network will provide fast, trusted responses to all technical questions. The helpdesk will consistently and accurately inform and advise the marine technical community on the application of both classification and statutory requirements.
Our Marine Helpdesk Manager, Robert Murrison, commented: "With our network of geographically positioned Technical Helpdesks we will be able to provide quick and easy access to the multitude of technical experts within LR, who will provide technical solutions for our clients, whether they be superintendents, ship managers, fleet directors, chief engineers or Masters."
The Technical Helpdesk can be accessed at www.lr.org/technicalhelpdesk