NCN writing and Root Cause Analysis

Course summary

This highly participative training involves reviewing non conformities, identifying areas where improvement is needed, and practicing transforming poorly written non conformities into meaningful and well written notes.

Once properly formulated NCNs are available practice is provided to simulate root cause analysis and definition of short and long terms actions to prevent recurrence of the problem(s) identified.

The theoretical principles of the audit process, root cause analysis of findings, corrective actions, and writing Non-Conformity notes are presented, but the majority of the training is based on “learning by doing”.

Delegates will receive a certificate of completion upon successful completion of the course.

Course duration

1 day

Who will benefit?

This one-day course is designed for internal auditors, safety, technical and marine superintendents, and all other staff involved with internal audits and writing or reviewing Non-Conformities or required to analyse and address such.

Course objectives

By the end of the course you will be able to: 

• Outline the theoretical principles of the audit process, NCN writing, root cause analysis and corrective actions
• Differentiate between well and poorly written NCNs
• Transform poorly written NCNs into meaningful well written ones
• Confidently discuss root cause analysis and corrective actions

Course content

Through the participative nature of this training delegates are able to learn in a safe environment, interact directly with others involved in similar roles and with similar responsibilities, thus providing rapid learning in a short time period. 

• The theoretical principles and practice of auditing
• The principles of performing a root cause analysis
• Corrective actions
• Writing Non-Conformity notes
• Case studies